RFMS is prepared to help your employees work-at-home with ease. In this time of increased teleworking, RFMS has the tools, services, training, support and partners you need to easily change the way you work during this challenging time.
■ REMOTE TOOLS
RFMS offers several apps and modules to facilitate working remotely. RFMS Mobile is the mobile version of our popular desktop software and allows for most front office functions to be performed on a tablet, smartphone or laptop from anywhere with an internet connection. Creating customer orders or quotes, checking stock both in your warehouse and at the mill, reviewing the installation schedule and more are all possible in RFMS Mobile. Clients have called this app a true “game-changer” to allow their staff to work remotely. RFMS Mobile is bundled with Measure Mobile so if your company already uses Measure Mobile, you also have access to RFMS Mobile! https://www.rfms.com/features/rfms-mobile/ and https://www.measureflooring.com/en/edition-pricing.
The Direct Deposit module allows you to pay vendors, employees, and subcontractors electronically. They get their money faster and you avoid the risk of going into the office to print and dispense checks. Direct Deposit is NACHA compliant and uses your existing bank account. Save time, save money, and stay healthy with Direct Deposit! https://www.rfms.com/features/direct-deposit/
Extensive volatility in the market makes trying to achieve clarity regarding how to manage business decisions is difficult at best. Until now the lack of available industry data has made this task impossible. The RFMS Business Insights tool has changed the landscape. This business intelligence tool is the industry standard that provides you with key performance metrics not only for your business, but also provides benchmarking metrics for other dealers like you. https://www.rfms.com/services/business-insights/
■ REMOTE SERVICES
We are also here with virtual services to give you peace of mind during this trying time. Our Virtual Accounting Services manage your bank reconciliations and perform your monthly journal closes. Perhaps you have had to layoff key staff or you need more time to manage your business, let our team of experienced Virtual Accounting Specialists help! This cost-effective service is timely, reliable and affordable. https://www.rfms.com/services/virtual-accounting-services/
■ REMOTE TRAINING
RFMS has a team of 15 trainers ready to help you transform your business with RFMS. Now is the time to invest in taking your RFMS knowledge to the next level. E-learning can be booked online at www.rfms.com/training/e-learning/ for any of our trainers on a variety of topics including Measure, Measure Mobile, Order Entry, Inventory, Accounting, Month End Preparation and more. We can also conduct an evaluation of your business in a series of online meetings to identify areas of process improvement and profit erosion. Our training team will also be launching a series of FREE Live Webinars in the coming weeks. Whether it’s brand new to you or you need a refresher, we’re here to educate you and your staff on the best business practices and most popular and time-saving features of RFMS, Measure, Measure Mobile and more. https://www.rfms.com/training/live-webinars/ RFMS also offers FREE on-demand, prerecorded Webinars direct under the Training tab on www.RFMS.com! This is the perfect time for your staff to learn best practices in their areas of responsibility through these resources.
■ RFMS SUPPORT
RFMS Software Support Analysts not only specialize in RFMS, Measure, and our Mobile platforms, they understand the industry and the unique circumstances our clients are facing during this pandemic. Analysts care about our clients and will work as a team to resolve issues and provide guidance. The Software Support team has nine RFMS and Measure/Mobile analysts available from 7:00 AM–7:00 PM CDT. The average call back wait time is less than 30 minutes! RFMS Support can be reached several ways:
■ REMOTE PARTNERS
RFMS has partnered with Isogent (www.isogent.com) to offer a full array of cloud-based computing options. It’s no wonder why several hundred of our clients have made the move to the cloud given its affordability and reliability. Isogent features multiple data centers in multiple states to insure a 99.9% up time — exactly what your business needs. Perhaps now is the time to consider moving your server to the cloud and working in a truly remote environment. Isogent is a full-service Microsoft certified partner and can assist your company with working remotely immediately.
■ What else is RFMS doing during this time?
In addition to caring for our clients’ immediate needs, we are moving full steam ahead in our development efforts. As we move through this difficult period, RFMS Development is committed to continuing to innovate and bring more efficiency to your business processes. A few new products we are working on include a CRM (Customer Relationship Management) app, Warehouse Mobile app, Property Manager web portal, along with continued enhancement of our current products and some additional exciting development efforts we look forward to releasing soon! https://www.rfms.com/company/our-mission/
At RFMS, we have been here for you for 35 years, let us be here for you now.